Group & Fundraising Programs Terms & Conditions

1. Definitions 

1.1. G&F Website – The online platform used to access program information, create Campaigns, process Orders and Payments, and finalize submissions.

1.2. G&F Program – Refers to Purdys' Group Savings and Seasonal Fundraising programs. 

1.3. Curated Product Assortment – The limited selection of products offered during specific fundraising and group savings seasons. 

1.4. Group Savings – A bulk discount program where savings are based on total order volume. 

1.5. Seasonal Fundraising – A fundraising program where profit is earned based on total order volume. 

1.6. Coordinator – The individual responsible for creating and managing the campaign. The Coordinator is the main point of contact with Purdys and authorizes any campaign changes. 

1.7. Supporter – Any individual registered within a Group Savings or Fundraising campaign. 

1.8. Member – Any user (including any Coordinator or Supporter) participating in a Group Savings or Fundraising campaign. 

1.9. Switch Roles – The ability to toggle between the roles of Coordinator and Supporter. 

1.10. Estimated Delivery Window – Pre-set delivery date range based on courier timelines and campaign selections. Dates are estimates and not guaranteed. 

1.11. Carrier – The third-party courier company contracted by Purdys to deliver orders. 

1.12. Campaign – A group page created by a Coordinator to manage a bulk order. The page may include order deadlines and a stated fundraising or group goal. 

1.13. Order – A selection of products paid for by a registered Member (either Coordinator or Supporter). 

1.14. Program Deadline Date – The final date by which campaign orders must be submitted. 

1.15. Campaign Submission Deadline – The date set by the Coordinator for all orders to be placed and paid to ensure timely delivery. 

1.16. Acceptable Payment Types: 

• Option 1: Credit Card (Visa, Mastercard, American Express) 

• Option 2: Cheque – One cheque only, issued by the Coordinator and pre-approved by a Purdys representative. 

1.17. Payment – Refers to acceptable payment types as defined above. Purdys does not accept cash, gift cards, or cheques from individual Supporters.

1.18. Discount – The percentage reduction applied based on total group sales volume. 

1.19. Profit – The [relevant percentage of the] amount earned from Seasonal Fundraising Campaigns, calculated before tax and shipping. Campaign profits are paid via e-transfer and cannot be applied toward the order balance. 

1.20. Profit Amount – Profit earned from Campaign sales, issued by e-transfer 2–4 weeks after the Program Deadline Date. No sales tax will be applied to the Profit Amount. 

1.21. Group Bonus (formerly Rebate) – A bonus payment earned based on the total sales value of a Campaign, calculated using a tiered structure. No sales tax will be applied to the Profit Amount. All Campaigns submitted in a single season are combined to determine bonus eligibility. Bonuses are paid via e-transfer. 

1.22. Bonus Payment Timeline – Bonus payments (e-transfer) are issued 4–6 weeks after the Program Deadline Date unless otherwise communicated.

1.23. Refunds/Returns/Exchanges – Products purchased through the G&F Program are not eligible for return, exchange, or refund at Purdys retail locations. 

1.24. Paper Order Form – A physical order form used by Coordinators to collect supporter orders. Coordinators are responsible for manually entering paper orders into the online system. 

1.25. Replacement – Products provided in place of incorrect or missing items. Substitutions of equal value may occur for unavailable items. Coordinators may request one replacement per campaign. 

1.26. Online Support Tools – Resources provided by Purdys to help Coordinators manage and promote their campaigns. 

1.27. Fees – Any additional, out-of-pocket expenses not authorized or covered by Purdys. 

1.28. Bonus Items – Incentives provided to campaigns that meet specified eligibility requirements. 

1.29. Physical Stores – Purdys’ retail locations. 

1.30. Purdys.com – The official website of Purdys Chocolatier. 

1.31. Teams Feature – A function that tracks supporter sales and categorizes them into sub-groups or teams for reporting. 

1.32. Pickup Address – The designated location for campaign order pickup, shared during order placement. 

1.33. Pending Unpaid Orders – Orders created but not paid for by members, or orders manually added by Coordinators awaiting payment. These appear as “Pending” in the dashboard. 

1.34. SKU (Stock Keeping Unit) – A product identification code used to track and sort inventory. 

1.35. G&F Customer Service Team – The dedicated support team for Group Savings and Fundraising inquiries. 

1.36. Winter Season – The GnF season running from September through December.

1.37. Spring Season – The GnF season running from January through April.

 
2. Group Savings & Seasonal Fundraising Program Details 

2.1 The Coordinator is responsible for providing accurate contact and organizational details, including name, company/organization name, email address, phone number, shipping address, and invoice address. 

2.2 Purdys is not responsible for any errors, including typos or misspellings, in the information provided.

2.3 Purdys reserves the right to share Coordinator information with third parties as set out in Sections 4 and 5 below in connection with order processing, delivery, or customer service support.

2.4 The Coordinator is responsible for selecting a reasonable delivery date for an Order at the time of registration. The estimated delivery window is based on Order processing and transit time to the delivery address. Purdys is not liable for delivery delays due to factors including, but not limited to, weather or courier issues.

2.5 If the Coordinator misses the campaign submission deadline, the original estimated delivery window no longer applies.

2.6 Purdys reserves the right to determine the number of catalogues provided for each campaign. 

2.7 Purdys reserves the right to update marketing collateral at any time without prior notice. 

2.8 Purdys reserves the right to modify or discontinue any promotional mailout or its contents at any time without prior notice. 

2.9 The Coordinator is solely responsible for the promotion and overall success of their Campaign. Purdys is not responsible for Campaign promotion, communications with Supporters, or day-to-day management.

2.10 As of Dec 31, 2025, Privilege Cards are no longer issued by Purdys for Group Savings or Seasonal Fundraising programs. 

2.11 Coordinator Cards: As of Dec 31, 2025 physical Coordinator Cards are no longer issued by Purdys. Eligible Coordinators will receive a digital version of a Coordinate Card via email at the end of the fundraising season. To redeem the in-store Coordinator discount, Coordinators must present either the digital Coordinator Card, the email address on file, or their registered phone number. The discount is valid only during the specified redemption period, is non-transferable, cannot be used for online purchases at Purdys.com, is not valid on ice cream, and may not be combined with other promotions or offers. 
 
3. Group Savings & Seasonal Fundraising Program Terms 

3.1 Purdys will not partially or fully reimburse any expenses incurred by the Coordinator, Supporters, affiliates, or agents. The Coordinator is solely responsible for all expenses related to the Campaign.

3.2 Purdys will make reasonable efforts to manufacture all listed products. However, if a product is unavailable, the Coordinator is responsible for: 

• 3.2.1 Communicating directly with their supporters (Purdys will not contact individual supporters), 

• 3.2.2 Refunding their supporters as needed, and 

• 3.2.3 Processing any refunds for Orders placed using offline or non-trackable payment methods. 

3.3 Purdys will not reimburse any finance charges, delivery charges, or other Campaign-related costs incurred by the Coordinator or in connection with a Campaign.

3.4 Purchases made outside of the Group Savings or Seasonal Fundraising program (e.g., at retail stores or on Purdys.com) do not count toward Campaign totals and will not be eligible for profit, discounts, Group Bonus, or Bonus Items.

3.5 In-store or warehouse Replacements following delivery of an Order must be approved in advance in writing by Purdys, and are subject to stock availability. Purdys reserves the right to approve or deny Replacements at its sole discretion. If a Replacement is not feasible, Purdys will issue a refund back to the original method of payment.

3.6 The Coordinator is responsible for providing a valid delivery address prior to submission of an Order. Changes to the delivery address may affect delivery timelines.

3.7 & 3.8 Coordinators must request Replacements (if any) within five (5) calendar days of receiving their Order (for both Winter and Spring seasons of Group Savings and Seasonal Fundraising programs).

3.9 Immediately following receipt of delivery of an Order, Coordinators are responsible for storing products between 20–22°C, away from odors, and for distributing them to the applicable Supporters within five (5) calendar days of receipt.

3.10 Purdys does not offer refunds for Orders in transit once shipped by Purdys for delivery. Refunds may be considered only after the Coordinator receives the order.

3.11 Bonus Item eligibility (if any) is determined at Purdys’ sole discretion. To qualify: 

• Seasonal Fundraising campaign sales must exceed $500 (Spring campaign season) or $1,250 (Winter campaign season) before tax and shipping.

• Group Savings campaign sales must exceed $375 (Spring) or $1,000 (Winter) after the applicable 25% discount, before tax and shipping.

3.12 By purchasing from R.C. Purdy Chocolates Ltd., the Coordinator agrees, and will ensure all Supporters placing an Order through a Campaign agree, to the No Resale Policy: 

• Products are intended for internal or fundraising use only, not for resale.

• Products may not be sold on any publicly accessible third-party marketplace (e.g., Amazon, eBay, Walmart Marketplace) without prior written consent from Purdys. 

3.13 Purdys will not accept paper order forms for manual data entry. Coordinators are responsible for entering all paper orders into the G&F Website and assigning payment methods.

3.14 New Campaigns cannot be created, nor existing ones edited, after the Program Deadline Date has passed.

3.15 Orders placed through a Campaign will not be fulfilled until all Orders placed through the Campaign are fully paid and submitted. Late payments or submissions will invalidate the estimated delivery window. 

3.16 Does not apply to individual Supporters: If payment is made by cheque, Purdys must receive and clear it before processing begins. Purdys may cancel the Campaign or void the cheque at its discretion.

3.17 Purdys reserves the right to change SKUs, product names, packaging, or wrapping at any time without notice. Images may not reflect the exact final product. 

3.18 Product images shown online or in catalogues may vary due to packaging changes or stock availability. 

3.19 Product availability is limited and subject to change. Purdys does not guarantee availability through the end of the program due to supply chain constraints. 

3.20 Purdys reserves the right to modify unpaid pending Orders at any point during the GnF season. 

3.21 Purdys is not liable for any damages, fees, or consequences resulting from Campaign participation, including transaction or overdraft fees.

3.22 Purdys may cancel and refund a Campaign at its sole discretion at any time. 

3.23 Purdys is not affiliated with any fundraising or group campaign organizations and is not liable for their conduct. Purdys reserves the right to refuse any Campaign registration for any reason in its sole discretion.

3.24 Coordinators and fundraisers are expected to maintain professional and respectful conduct. Any behaviour, conduct, association, Campaign or Coordinator that Purdys deems, in its sole and absolute discretion, to be aggressive, illegal, unacceptable, or inappropriate in any way, will, in Purdys’ sole discretion, result in discontinued support or service, and refusal, suspension or cancellation of registration or any Orders.

 

4. Website 

4.1 It is the Coordinator’s responsibility to regularly check the GnF website for changes in product availability and to communicate these changes, including any refund-related updates, to their Supporters.

Note: Purchases made on Purdys.com or in Purdys shops are not eligible for campaign profits or discounts. 

4.2 Coordinators are responsible for submitting orders online in a timely manner to avoid product sell-outs. Purdys is not responsible for delays or issues resulting from Coordinators entering Orders on behalf of Supporters. 

4.3 Coordinators are encouraged to use Purdys’ online support tools to promote their Campaign and manage key activities, subject to all applicable terms and conditions. 

4.4 Except as outlined in Purdys’ Privacy Policy, Purdys does not disclose personal information to third parties unless one of the following applies:

• 4.4.1 Affiliates and Business Transfers: We may share your personal information with affiliates. In the event of a merger, restructuring, asset sale, or similar transaction, we reserve the right to transfer personal information as part of the business transfer, including during due diligence.

• 4.4.2 Service Providers: We may share your personal information (e.g., name, email, phone number) with third-party vendors who perform services on our behalf, such as payment processing, data storage, order fulfillment, marketing support, and auditing. 

• 4.4.3 Other Permitted Reasons: We may share your personal information when required or permitted by law.

4.5 Where we engage service providers to process personal information on our behalf, we require written contracts that (i) limit processing to specified purposes, (ii) mandate confidentiality and appropriate security, (iii) prohibit unauthorized transfers, (iv) require prompt incident notification, and (v) permit oversight and audits, subject to reasonable safeguards.

4.6 We do not knowingly collect personal information directly from children under 18without consent of a parent or guardian. Where Campaigns involve schools or youth organizations, Coordinators must ensure that only adult representatives provide personal information to Purdys. 

4.7 Our sites use cookies and similar technologies for functionality and analytics. See our Privacy Policy for details and to manage your preferences. 

 

5. Data Transfers 

5.1 Some of the parties with whom we share your personal information may be located outside of your country or province of residence. For example, Purdys is headquartered in Canada, and some of our partners’ data centers are located in the United States. As a result, your personal information may be used, stored, and/or accessed in Canada, the United States, or other jurisdictions.

5.2 When your personal information is stored outside of your home jurisdiction, it is subject to the laws of the country in which it is located. These jurisdictions may not offer the same level of data protection as your jurisdiction of residence. However, we implement contractual and organizational safeguards as required under applicable laws, such as conducting transfer impact assessments for transfers or disclosures of personal information originating from Quebec.5.3 We use industry-standard safeguards (encryption, multi-factor authentication, access controls, monitoring). For card payments, our processors comply with PCI DSS. If a privacy incident creates a risk of significant harm, we will notify you as soon as feasible and report to regulators as required, and keep an incident log.
 

6. Registration 

6.1 The Coordinator is responsible for selecting the correct program type (Group Savings or Seasonal Fundraising) based on the nature of their Campaign. Purdys reserves the right to restrict discounts or profit payouts if a registration error occurs.

6.2 To qualify for First Nations tax exemptions, completed and valid documentation must be submitted to the G&F Customer Service Team.

• The goods must be for the personal use of the First Nations individual or band (not for commercial use), and 

• The delivery address must be located on a recognized First Nations Reserve. 

• The Coordinator must present a valid Certificate of Indian Status (Status Card) issued by Indigenous Services Canada. 

6.3 The setup and ongoing maintenance of the Teams Feature is the sole responsibility of the Coordinator.

6.4 Purdys reserves the right to refuse, discontinue, suspend, terminate or block Coordinator, Supporter or Campaign registrations at any time, in its sole discretion. [This will not impact Supporter registrations for existing Campaigns.]
 

7. Profit payments /Group Bonus Payments 

7.1 Seasonal Fundraising – Winter (Campaign Submission Deadline: December 5, 2025)

Profit levels (before tax and shipping): 

• $100.00–$1,249.99 in [total Campaign sales]: 15% Profit 

• $1,250.00–$4,999.99 in [total Campaign sales]: 25% Profit 

• $5,000.00–$9,999.99 in [total Campaign sales]:  27% Profit 

• $10,000.00 and above in [total Campaign sales]:  30% Profit 

Seasonal Fundraising – Spring (Campaign Submission Deadline: March 26, 2026)

Profit levels (before tax and shipping): 

• $100.00–$499.99 in [total Campaign sales]:  15% Profit 

• $500.00–$3,999.99 in [total Campaign sales]:  25% Profit 

• $4,000.00–$7,999.99 in [total Campaign sales]:  27% Profit 

• $8,000.00 and above in [total Campaign sales]:  30% Profit 

7.2 Group Bonus payments are issued by e-transfer to the Coordinator’s designated email 4–6 weeks after the seasonal program campaign submission deadline (Winter: December 5, 2025; Spring: March 26, 2026), pending resolution of any outstanding issues.

It is the Coordinator’s responsibility to input the correct payee name, email address, and mailing address at the time of submission. Processing fees may be deducted from the rebate amount for re-issuance due to incorrect or outdated information. 

7.3 Group Bonus  payments are also available for the Group Savings program. Customers who meet the combined order threshold (after the applicable 25% discount, before tax) will qualify for the Bonus payment. Purdys reserves the right to modify Group Bonus levels at any time without notice.

Winter Bonus Levels – Group Savings 

(Based on price after the applicable 25% discount)

• 2.5% bonus: $3,750–$7,499 

• 5% bonus: $7,500 and above 

Spring Bonus Levels – Group Savings 

(Based on price after the applicable 25% discount) 

• 2.5% bonus: $3,000–$5,999 

• 5% bonus: $6,000 and above 

7.4 Profit payments are issued by e-transfer to the Coordinator’s designated email. Coordinators must contact Purdys Fundraising or Group Savings if a cheque is required rather than an e-transfer. Processing fees may apply.

7.5 By accepting Profit payments via e-transfer, you acknowledge and agree to the following:

• It is the Coordinator's responsibility to provide the correct email address for payment. 

• Purdys is not liable for payments sent to an incorrect address, including, without limitation, due to issues caused by customer error or third parties. 

• Once a payment is deposited, it cannot be reversed or retrieved by Purdys. 

• If an e-transfer is sent to an inactive or incorrect address, the Coordinator may need to work with their financial institution for resolution. 

 

8. Submission 

8.1 Submitting payment for a Campaign does not automatically finalize the Order for processing. The Coordinator must complete the submission process and receive confirmation from Purdys to close the Campaign. If the Coordinator does not submit a Campaign prior to the submission deadline, but payment for the Order has been received, the Campaign will be automatically submitted by Purdys at 11:59pm on the Program Deadline Date.

8.2 For the Winter 2025 season only, Coordinators may request an add-on order (additional order that can be added to the Campaign) after submitting their original Campaign, as long as the Program Deadline Date has not passed. Minimums apply:

Seasonal Fundraising: Add-on orders must be at least $1,000 (before tax and shipping). 

Group Savings: Add-on orders must be at least $750 (after the 25% discount, before tax and shipping). 

Note: Add-on orders are not available for the Spring 2026 season. 

8.3 Once a Campaign has been submitted and processing or fulfillment has begun, the Order cannot be altered or canceled.

 

9. Delivery 

9.1 Replacements processed  will be shipped separately from the original order and will not follow the original estimated delivery window. Coordinators acknowledge that replacement orders do not have guaranteed delivery dates and may arrive after the season ends. 

9.2 Purdys requires a minimum of three (3) business days to process a submitted Order, not including delivery time. Processing times may change without notice based on Order volume and fulfillment capacity.

9.3 It is the Coordinator’s sole responsibility to track the shipment on the carrier’s website and to manage communication regarding delivery status directly with the carrier.

9.4 Purdys does not accept returns or exchanges. Exceptions may be made in the case of a carrier delivery error, in which case prior notice must be given and Purdys will arrange for product pickup at its expense.

9.5 Replacements for damaged items may be issued up to the original product value. Purdys reserves the right to reject any future claims related to the same Order. 

9.6 Coordinators may choose to pick up their order directly from the designated Purdys warehouse in Vancouver, BC. A minimum of three (3) business days is still required for the processing of any such pick-up Orders.

9.7 A signature is required upon delivery. If "No Signature Required" (NSR) is requested, the Coordinator must provide written approval and accept full liability. This must be communicated to either the third-party carrier or the Purdys G&F Customer Service Team. The Coordinator is responsible for any resulting loss, theft, or damage.

9.8 Purdys reserves the right to select the shipping carrier at its discretion.

 

10. Product/Order Issues 

10.1 The Coordinator is responsible for providing clear photos of any broken, damaged, or quality-related product issues for Purdys’ internal review. 

10.2 Coordinators must notify Purdys of any broken or damaged products within five (5) calendar days of receiving the Order. 

10. Shipping & Delivery Charges by Province

>

Province	Estimated Transit Days	Shipping Fee	Tax
British Columbia	1-3 business days	FREE	5%
Alberta	2-4 business days	FREE	5%
Saskatchewan	2-4 business days	FREE	11%
Manitoba	3-5 business days	FREE	12%
Ontario	4-6 business days	FREE	13%
Quebec	4-6 business days	4%	9.975%
New Brunswick	5-7 business days	8%	15%
Nova Scotia	5-7 business days	8%	14%
PEI	6-8 business days	8%	15%
Newfoundland	8-10 business days	8%	15%
Yukon	7-12 business days	12%	5%
Nunavut	8-12 business days	35%	5%
Northwest Territories	4-6 business days	12%	5%
BC - V0T	8-10 business days	8%	5%
BC - V0L	4-8 business days	8%	5%

 

10.3 Purdys reserves the right to designate certain locations as remote, where estimated transit times and delivery windows may not apply.
 

11. Mobile Terms & Conditions 

11.1 Purdys offers marketing and promotional mobile alerts via SMS through the number 1-833-976-5008 (the “Service”). By enrolling, you agree to these Terms and the Privacy Policy.

11.2 Signing Up and Opting-In: 

To enroll in the Service, you must provide your mobile phone number and explicitly agree to these Terms. Enrollment is not available for individuals under 18 years old. Purdys reserves the right to discontinue the Service at any time, with or without notice. Purdys may also change the short code or phone number used to send messages and will notify you if this occurs.

11.3 By opting in, you: 

• Authorize Purdys to use an automatic telephone dialing system to send recurring automated text messages to the number you provided or from which you sent the opt-in. 

• Acknowledge that receiving messages is not a condition of purchase. 

• Confirm you are the subscriber or authorized user of the phone number provided. 

• Consent to the use of electronic records to document your opt-in. 

To request a free paper or email copy of your opt-in or update your contact information, call 1-833-976-5008. To view and retain a copy of these Terms or your opt-in, you will need an internet-enabled device and either printing or storage capability. 

11.4 Content You May Receive: 

 Once enrolled, message frequency may vary. Messages may include: 

• Sales promotions 

• Event information 

• Product launches 

• Customer service updates 

11.5 Charges and Carriers: 

Standard message and data rates may apply. Consult your wireless carrier for details. You are responsible for any charges incurred from using the Service. The Service may not be available on all carriers. Purdys and carriers are not liable for delays, delivery failures, or message errors.

11.6 To Stop the Service: 

Each commercial electronic message identifies Purdys Chocolatier and includes our postal address and a working unsubscribe link or STOP instruction. Unsubscribe requests are honored within 10 business days. We maintain records of consent.

Text STOP to 1-833-976-5008 at any time, or reply STOP to any Purdys message. After doing so, you will receive one confirmation message. 

11.7 Questions: 

 Text HELP to 1-833-976-5008 for assistance or contact Purdys at privacy@purdys.com. 

11.8 Changes to Terms: 

To the extent permitted by applicable law, these Terms may change at any time with or without notice.

 

12. Arbitration and Class Action Waiver 

IF YOU ARE AN INDIVIDUAL AND HAVE PURCHASED A PRODUCT FOR PERSONAL USE IN ANY PROVINCE (SUCH AS THE PROVINCE OF QUEBEC), TERRITORY OR JURISDICTION WHERE SUCH CLAUSES OR WAIVERS ARE PROHIBITED, THEN THIS SECTION 12 DOES NOT APPLY TO YOU FOR ANY CLAIMS WHICH ARE GOVERNED BY LAWS APPLICABLE TO YOU.

Any dispute or claim related to your use of Purdys’ services will be resolved through binding arbitration rather than through the courts. 

This arbitration agreement is intended to be interpreted broadly and includes claims under the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq., or any other statute, regulation, or legal theory. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs this arbitration agreement and all questions about whether a dispute is subject to arbitration. 

Unless otherwise agreed in writing, arbitration will be administered under the American Arbitration Association’s Consumer Arbitration Rules (“AAA Rules”) in effect at the time the arbitration is filed. The arbitrator(s) will honor the terms and limitations in this agreement and may award damages and relief authorized by law and/or the AAA Rules. Arbitration decisions are final and binding, with limited exceptions under the FAA, and may be entered as a judgment in any court with jurisdiction. 

By agreeing to this arbitration clause, you and Purdys waive the right to a trial by jury and the right to participate in any class, representative, or collective action. 

Class arbitration is not permitted under this agreement. Arbitration will proceed only on an individual basis. Unless both parties agree otherwise in writing, arbitrators may not consolidate multiple parties’ claims or preside over representative or collective proceedings. 

Each party is responsible for their own legal and expert fees, as well as other arbitration costs. However, Purdys will pay the arbitration administrative and filing fees, including arbitrator and AAA case management fees, for any claim seeking $75,000 or less unless the claim is found to be frivolous. For claims exceeding $75,000, the AAA Rules on costs apply. 

This arbitration agreement does not prevent you from reporting issues to federal, state, or local agencies, which may seek relief on your behalf. 

If any part of this Arbitration and Class Action Waiver is found to be invalid or unenforceable, that part will be severed, and the remaining terms will remain in full force. To the extent possible, any invalid or unenforceable term will be replaced with a valid term that closely matches the original intent. If severing such a term materially affects the economic substance of this agreement, the adversely affected party may seek compensation, unless the invalidity results from serious misconduct by that party.