Get ready for delivery

A link with the tracking information will be provided to you in the shipping confirmation email. A link to tracking information is also available on the Dashboard when you log in as a Coordinator.

Step 1: Getting ready for delivery

• Print Summary report/Individual order report.
• Confirm volunteers. We recommend 2 volunteers for every $1,000 of orders.
• Print “Member Pickup Reports” under "Reports" on the campaign dashboard. 
• Find “Sorting Signs” under REPORTS tab.
• Confirm availability of delivery location, and ideally a secure, large room that will not exceed 20°C.
• Have supplies on hand, e.g., scissors, pens, highlighters, staplers, etc.

Step 2: Sorting your order

• Check your tracking number to determine the number of cartons you should be receiving. (Tracking number will appear on the site when the courier has uploaded the tracking information) 
• Once you receive the order, count the number of cartons before signing for the delivery. 
• Find and open carton #1 (labelled “Open Me First”), which contains packing slip and plastic bags.
• Ensure the quantities and SKUs of the items received match the packing slip.
• Unpack all boxes – check the SKU of EACH chocolate item and place it with the corresponding Sorting Sign.
• You are now ready to start packing your individual orders. Note: Most cartons contain different products as the same items are not packed together. Products with the same packaging can have the same wrapping paper, so it’s very important to check the SKU of each box.

Step 3: Packing individual orders

• Work in pairs: One person reads the items listed, and the other picks and bags items. 
• Another pair of volunteers double-checks each completed order. • Include the listed number of enclosure cards with the order.
• Staple the “Member Pickup Report” to the bag once it has been double-checked.  
• Double-check all orders once they have been picked/bagged.
• Place bags in alphabetical order to make it easier to distribute orders to your customers
• If you have customers with multiple orders, you may wish to place their orders in a box for easier distribution

Important: if you find an error after filling all individual orders, please contact Purdys Chocolatier Fundraiser Savings Team within 5 (five) business days. Call us at 1-888-4787397 Ext.3 Our call center is open from 8:00 am – 5:00 pm PST Monday - Friday.